REEF Diving Company

Privacy Policy

Last updated: July 18, 2026 | REEF d.o.o.

1. Data Controller

The controller of personal data processed on this website is the company REEF d.o.o., with its headquarters at Vipavska cesta 54, Rožna Dolina, 5000 Nova Gorica, Slovenia.

Any questions regarding the protection of personal data or exercising rights under the GDPR can be addressed to our email address: [email protected].

2. Types of Data We Collect and Purpose of Processing

REEF d.o.o. collects and processes the following personal data of users:

  • Gear and Service Inquiries: We collect your name, surname, email address, phone number, and the content of your message or inquiry specifications. We process this data exclusively for the purpose of preparing and sending offers and coordinating service details.
  • E-Newsletters Subscription: We collect your email address to send you news, special offers, and announcements based on your explicit consent. You can unsubscribe from e-newsletters at any time by clicking the link in the received message.
  • IP Addresses and Technical Data: For the purpose of ensuring website security and traffic analytics (IP address, country, page transition logs). This data is processed based on our legitimate interest in the safe operation of the website and is not linked to individuals.

3. Legal Grounds for Data Processing

We process your personal data on the following legal bases:

  • Performance of contractual obligations or pre-contractual measures (answering inquiries, preparing offers, service orders).
  • Explicit consent of the individual (e-newsletters subscription, analytical cookies).
  • Legitimate interest of the controller (ensuring website security, preventing abuse, basic visit statistics).

4. Data Recipients (Third Parties)

Under no circumstances will we forward, sell, or rent your personal data to third parties. Access to your personal data is restricted to authorized employees of REEF d.o.o. and our contractual processors who handle technical website support (e.g., hosting providers), who are also bound by the highest data protection standards.

5. Data Retention Period

Personal data processed based on your consent (e.g. newsletter subscription) is kept until your withdrawal (unsubscription).

Inquiry data is kept for the period necessary to complete the communication and transaction, and up to 5 years after the completion of communication for complaints, unless the law determines a longer retention period (e.g., tax legislation requires storing invoices for 10 years).

6. GDPR Individual Rights

Regarding your personal data, you have the right to request at any time:

  • Access to your data and information on its processing.
  • Rectification of inaccurate or completion of incomplete data.
  • Erasure of data ("right to be forgotten") if no longer needed.
  • Restriction of processing.
  • Data portability in a structured format.
  • Objection to processing based on legitimate interest.

You can exercise your rights by sending a request to [email protected]. You also have the right to lodge a complaint with the Information Commissioner of the Republic of Slovenia.

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